Configuring Your VOIP Extension

Prerequisites

• Active EazyConnect account
• VOIP phone or softphone app
• Extension credentials (available in your dashboard)

Configuration Steps

1. Access Your Dashboard

Log in to your EazyConnect portal and navigate to VOIP > Extensions

2. Find Your Extension Details

You'll need:

• SIP Username
• SIP Password
• SIP Server
• Port number

3. Configure Your Device

For Desk Phones:

• Enter the network settings menu
• Input your SIP credentials
• Save and reboot

For Softphones:

• Download the app (recommended: Zoiper)
• Add a new account
• Enter your credentials

4. Test Your Connection

Make a test call to verify everything works correctly.

Troubleshooting

If you can't connect:

• Check your internet connection
• Verify credentials are correct
• Ensure firewall allows SIP traffic
• Contact support if issues persist