Cookie Policy
Last updated: January 2026
This Cookie Policy explains how EazyConnect uses cookies and similar tracking technologies on our website and customer portal. By using our services, you consent to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help the website remember your preferences, login information, and browsing activity.
Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until manually deleted).
2. How We Use Cookies
EazyConnect uses cookies for the following purposes:
- Authentication: To keep you logged in to your account and verify your identity
- Security: To detect and prevent fraudulent activity and protect your account
- Preferences: To remember your settings, language preferences, and customizations
- Analytics: To understand how visitors use our website and improve user experience
- Performance: To monitor service performance and troubleshoot technical issues
- Marketing: To deliver relevant content and measure the effectiveness of campaigns
3. Types of Cookies We Use
Strictly Necessary Cookies
Required for the website to function
These cookies are essential for you to navigate our website and use its features, such as accessing secure areas and managing your account. Without these cookies, services you have requested cannot be provided.
Performance Cookies
Help us improve our website
These cookies collect information about how visitors use our website, such as which pages are most popular and if users receive error messages. This data helps us optimize site performance and user experience.
Functional Cookies
Remember your preferences
These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.
Targeting/Advertising Cookies
Deliver relevant advertisements
These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure campaign effectiveness.
4. Third-Party Cookies
In addition to our own cookies, we may use third-party cookies to help us analyze website usage and provide enhanced functionality:
- Google Analytics: Web analytics service that tracks website traffic and user behavior
- Social Media Platforms: Cookies from Facebook, LinkedIn, and Twitter for social sharing features
- Customer Support: Live chat and support tools (e.g., Intercom, Zendesk)
- Marketing Platforms: Email marketing and campaign management tools
These third parties have their own privacy policies, and we do not control how they use their cookies.
5. Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Accept only first-party cookies
- Delete cookies when you close your browser
- Manually delete individual cookies
Please note that blocking or deleting cookies may impact your ability to use certain features of our website.
Browser-Specific Instructions
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
Opt-Out Tools
You can opt out of certain third-party cookies:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
- Advertising: Visit Your Online Choices or Network Advertising Initiative
6. Do Not Track Signals
Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universal standard for how to respond to DNT signals. At this time, our website does not respond to DNT signals, but we respect your privacy choices through the cookie management options described above.
7. Cookie Duration
Different cookies have different lifespans:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period:
- Authentication cookies: 30 days
- Preference cookies: 1 year
- Analytics cookies: 2 years
- Marketing cookies: Variable (30 days to 2 years)
8. Mobile Applications
Our mobile applications may use similar technologies to cookies, such as device identifiers and local storage. You can manage these through your device settings or by adjusting permissions within the app.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulations, or our practices. The "Last updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us at privacy@eazyconnect.co.za or refer to our full Privacy Policy for more information about how we handle your personal data.
Your Consent
By continuing to use our website and services, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or contacting us.
For more information about how we protect your privacy, please review our Privacy Policy.